'Now. Dear. I ordered [...] quite some time ago': Server takes drink orders for group of 18, customer demands for their drink before all the orders are taken

Advertisement
  • 01
    Tableware - HE WE H
  • 02
    Font - Posh lady thinks drinks magically appear out of the ether without human intervention Long I typed this whole story out on another post somewhere else so I figured I'd put it here.
  • 03
    Font - This lady is up there with the guy who went into a rage because his 1.5 inch thick steak, ordered well done, in the middle of a fully- packed lunch rush, was not on his table in 10 minutes. Some people seem to think that the laws of physical reality do not apply just because they're in a restaurant and I can't... I can't figure out what they think happens to make their food and drink appear on their table.
  • 04
    Font - So. I had a this snooty elderly woman bring in a table of 18 one night. Pearls and expensive hair, designer skirt-suit, knew the owner blah blah blah.
  • 05
    Font - No booking, demanded table service at a counter service bar. Fine, we were literally empty this Tuesday evening, so sure whatever. I'm the only staff in the place, because well, yeah, we are usually dead on a Tuesday.
  • 06
    Font - I come to take drinks orders. She orders a G&T. Her entire table would not stop talking to each other, would not even my presence when I acknowledge asked if they wanted to order.
  • 07
    Font - I say I'll get her drink come back in a moment. NO! She grabs my arm and holds me next to her, and insists I get eveyrone else's drink orders now. I go to politely interrupt the people next to her to get their drinks.
  • 08
    Font - 'No no no! Don't interrupt them! Get those people's orders over there!' She's still gripping my arm, literally holding me next to her. I speak to those people they ignore me too, won't stop chatting. She decides to interrupt them herself to get their order but she does the whole 'Oh Jane! DArling! How are you! How's the kids?...' and they have a whole catchup for several minutes before she asks them what they want to drink.
  • 09
    Font - I manage to get four or five drink orders. Everyone else is still being ridiculous and I'm apparently not allowed to interrupt their conversation. I tell the lady I'm gonna get these drinks and come back. NO! She grabs my arm again.
  • 10
    Font - I finally manage to get drinks orders for most the table. Then someone asks 'Wait what did you get? Wait I want to change my order, I want that!' and half of them spend another 5 minutes discussing the drinks and changing their orders while I try to get the last 3 people to ACKNOWLEDGE MY PRESENCE IF THEY WANT A DRINK which of course they do want after all.
  • 11
    Font - It has taken fully 30 minutes at this table, held prisoner by the posh lady, to get this table's order. I mean I didn't have anything else to do, but jesus christ. I finally confirm I have everyone's order and I will be back shortly with their drinks.
  • 12
    Font - The lady looks down her nose at me - even though she's seated and I'm standing, some people can just do that look no matter what - and says snarkily, 'Now. Dear. I ordered a gin and tonic quite some time ago and I'm still waiting. Will that be coming soon, do you think [snooty raised eyebrow]?
  • 13
    Font - I stare at her. I look at my arm, which she is still holding and has not let go of for 20 minutes. I look at my notepad. Which is clearly a physical paper notepad, not some ipad ordering whatever. There's not another soul in the place, there is literally no other staff nor has there been the entire time.
  • 14
    Font - To this day, I can't fathom how she thought she was supposed to have her drink already served when she has not let me move from her side for half an hour since she ordered it. istg some customers think they just have to Demand Things and that magically makes it happen without, yknow, like the laws of physics and reality or anything annoying like that.
  • 15
    Font - Little edit: Hey guys, gals, and enby pals, I appreciate all the support about how the lady shouldn't have touched me, but telling another server what they should have done to handle a situation doesn't necessarily come across like the solidarity you mean it to.
  • 16
    Font - I was 8 years deep in service jobs when this happened, I chose how to handle an annoying table. Their idiocy and irrationality bothered me far more than the old lady's clutchiness, and if I felt the need to address that at that time I would have been capable and comfortable to do so. I mention it purely because it shows that she cannot have been unaware that I was standing there the whole time, because she was touching me.
  • 17
    Font - Vultrogotha 11 hr. ago no. i don't understand the entitlement or even the audacity to touch someone you don't even know. sorry babe jeez 201 Reply Share
  • 18
    Font - colmatrix33 11 hr. ago Are you kidding me? Unreal. I'd say "how am I supposed to get you a drink when you've been holding on to me the whole time?" With a smile and then a wink 130 Reply Share
  • 19
    Font - Ellemenoo 10 hr. ago Some people just seem to have no concept of how things work. We have an online ordering system at our restaurant (honestly I hate it, it causes so many issues). Once had a guy rudely complain to me that he ordered beers on the app and they haven't shown up. No worries, maybe the bartender missed an order. I go and check at the bar and our system says that he placed the order 15 seconds ago, the bartender just hadn't gotten around to it yet. Does he think that they mag

Tags

Scroll Down For The Next Article